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Terms & Condition

Welcome to lockdownice.com. These Terms and Conditions govern your use of our website and services. Please read them carefully before using our website. By using our website, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use our website.

Use of Our Website You may use our website only for lawful purposes and in accordance with these Terms and Conditions. You must not use our website in any way that violates any applicable Kenyan law or regulation. You must not use our website in any way that could damage, disable, overburden, or impair our website or interfere with any other party's use of our website.

Intellectual Property The content on our website, including text, graphics, logos, images, and software, is the property of lockdownice.com or its licensors and is protected by Kenyan copyright laws. You may not reproduce, modify, distribute, or display any part of our website without our prior written consent.

User Accounts You may create a user account on our website by providing us with accurate and complete information about yourself. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or mobile device. You are responsible for all activities that occur under your account.

Orders and Payment You may place an order for products on our website by following the instructions on our website. You must be at least 18 years old to place an order. By placing an order, you represent and warrant that you are at least 18 years old and that the products will be used only for personal consumption and not for resale.

We accept payment by M-Pesa, credit card, debit card, and other payment methods specified on our website. You agree to pay all charges incurred by you or any users of your account and credit card at the prices in effect when such charges are incurred.

Delivery and Returns We deliver our products to customers in accordance with our delivery policy, which is available on our website. We do not deliver to PO boxes.

You may return unopened and undamaged products to us within 14 days of delivery for a refund. To request a return, please contact us at [email protected].

Limitation of Liability In no event shall lockdownice.com be liable for any damages of any kind arising out of or in connection with your use of our website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

Indemnification You agree to indemnify and hold harmless lockdownice.com and its affiliates, officers, directors, employees, agents, and licensors from any claims, damages, liabilities, and expenses, including reasonable attorneys' fees, arising out of your use of our website or your breach of these Terms and Conditions.

Changes to these Terms and Conditions We may update these Terms and Conditions from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes to these Terms and Conditions by posting a notice on our website or sending you an email.

Governing Law These Terms and Conditions shall be governed by and construed in accordance with the laws of Kenya, without giving effect to any principles of conflicts of law. Any action or proceeding arising out of or relating to these Terms and Conditions shall be brought in the courts located in Nairobi, Kenya.

Contact Us If you have any questions or concerns about these Terms and Conditions, please contact us at [email protected].


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